Abstract

This study examines links between communication, organizational commitment, and perceived organizational support using questionnaire data gathered from 244 university employees. Employee perceptions regarding the top management‐employee communication relationship, the quality of top management's communication, and superior‐subordinate communication were strongly related to organizational commitment. Perceived organizational support was influenced by the top management‐employee communication relationship and the quality of co‐worker's and top management's communication. Perceived support mediated the co‐worker communication‐commitment relationships.

Keywords

Organizational commitmentOrganizational communicationPerceived organizational supportPsychologyPerceptionBusinessSocial psychologyPublic relationsPolitical science

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Publication Info

Year
1992
Type
article
Volume
40
Issue
4
Pages
357-367
Citations
140
Access
Closed

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Myria Watkins Allen (1992). Communication and organizational commitment: Perceived organizational support as a mediating factor. Communication Quarterly , 40 (4) , 357-367. https://doi.org/10.1080/01463379209369852

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DOI
10.1080/01463379209369852