Abstract

Expert systems are powerful tools that serve as adjuncts to decision making and have found wide applicability in a wide variety of areas. Integrating expert systems with group decision support systems has the potential to enhance the quality and effeciency of group communication, negotiation, and collaborative work. This paper examines possible synergies between the two technologies and provides a survey of current partially-integrated systems. Finally, a prototype design of a highly-integrated system is described with directions for further research.

Keywords

Computer scienceVariety (cybernetics)Decision support systemNegotiationExpert systemKnowledge managementGroup decision-makingQuality (philosophy)R-CASTManagement scienceData scienceBusiness decision mappingArtificial intelligenceEngineering

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Publication Info

Year
1991
Type
article
Volume
9
Issue
1
Pages
75-95
Citations
64
Access
Closed

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Milam Aiken, Olivia R. Liu Sheng, Douglas R. Vogel (1991). Integrating expert systems with group decision support systems. ACM Transactions on Information Systems , 9 (1) , 75-95. https://doi.org/10.1145/103731.103735

Identifiers

DOI
10.1145/103731.103735