Abstract

A measure of a wide array of employee activities on the job was completed by employees' supervisors at two points in time; employees reported their own job satisfaction via the Job Descriptive Index. Implications of relationships much higher than typically found in the job satisfaction–performance literature are discussed.

Keywords

Affect (linguistics)Job satisfactionPsychologyOrganizational citizenship behaviorSocial psychologyEmployee retentionHuman resource managementEmployee researchIndustrial relationsEmployee moraleJob performanceManagementBusinessOrganizational commitmentMarketingWork (physics)EconomicsEngineering

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Publication Info

Year
1983
Type
article
Volume
26
Issue
4
Pages
587-595
Citations
2543
Access
Closed

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2543
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Thomas S. Bateman, Dennis W. Organ (1983). Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship".. Academy of Management Journal , 26 (4) , 587-595. https://doi.org/10.2307/255908

Identifiers

DOI
10.2307/255908