Abstract

Today, intelligent systems that offer artificial intelligence capabilities often rely on machine learning. Machine learning describes the capacity of systems to learn from problem-specific training data to automate the process of analytical model building and solve associated tasks. Deep learning is a machine learning concept based on artificial neural networks. For many applications, deep learning models outperform shallow machine learning models and traditional data analysis approaches. In this article, we summarize the fundamentals of machine learning and deep learning to generate a broader understanding of the methodical underpinning of current intelligent systems. In particular, we provide a conceptual distinction between relevant terms and concepts, explain the process of automated analytical model building through machine learning and deep learning, and discuss the challenges that arise when implementing such intelligent systems in the field of electronic markets and networked business. These naturally go beyond technological aspects and highlight issues in human-machine interaction and artificial intelligence servitization.

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Publication Info

Year
2021
Type
article
Volume
31
Issue
3
Pages
685-695
Citations
2113
Access
Closed

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2113
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Cite This

Christian Janiesch, Patrick Zschech, Kai Heinrich et al. (2021). Machine learning and deep learning. Electronic Markets , 31 (3) , 685-695. https://doi.org/10.1007/s12525-021-00475-2

Identifiers

DOI
10.1007/s12525-021-00475-2
arXiv
2104.05314

Data Quality

Data completeness: 79%