Abstract

This article synthesizes the large but diverse literature on organizational legitimacy, highlighting similarities and disparities among the leading strategic and institutional approaches. The analysis identifies three primary forms of legitimacy: pragmatic, based on audience self-interest; moral, based on normative approval: and cognitive, based on comprehensibility and taken-for-grantedness. The article then examines strategies for gaining, maintaining, and repairing legitimacy of each type, suggesting both the promises and the pitfalls of such instrumental manipulations.

Keywords

LegitimacyStrategic planningInstitutional theoryBusinessManagementSociologyPolitical sciencePublic relationsEconomicsMarketingPoliticsLaw

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Publication Info

Year
1995
Type
article
Volume
20
Issue
3
Pages
571-610
Citations
12320
Access
Closed

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Mark C. Suchman (1995). Managing Legitimacy: Strategic and Institutional Approaches. Academy of Management Review , 20 (3) , 571-610. https://doi.org/10.5465/amr.1995.9508080331

Identifiers

DOI
10.5465/amr.1995.9508080331