Abstract

"The single greatest challenge facing managers in the developed countries of the world is to raise the productivity of knowledge and service workers," writes Peter F. Drucker in "The New Productivity Challenge." Productivity, says Drucker, ultimately defeated Karl Marx; it gave common laborers the chance to earn the wages of skilled workers. Now five distinct steps will raise the productivity of knowledge and service workers--and not only stimulate new economic growth but also defuse rising social tensions.

Keywords

ProductivityService (business)Labour economicsKnowledge workerBusinessEconomicsEconomic growthMarketingEngineering

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Publication Info

Year
2018
Type
article
Volume
69
Issue
6
Pages
37-46
Citations
376
Access
Closed

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Peter F. Drucker (2018). The New Productivity Challenge. Quality in Higher Education , 69 (6) , 37-46. https://doi.org/10.4324/9781351293563-2

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DOI
10.4324/9781351293563-2