Abstract

The paper aims to critically review past and emerging literature to help professionals and researchers alike to better understand, manage and valorize both the tourism impacts and transformational affordance of COVID-19. To achieve this, first, the paper discusses why and how the COVID-19 can be a transformational opportunity by discussing the circumstances and the questions raised by the pandemic. By doing this, the paper identifies the fundamental values, institutions and pre-assumptions that the tourism industry and academia should challenge and break through to advance and reset the research and practice frontiers. The paper continues by discussing the major impacts, behaviours and experiences that three major tourism stakeholders (namely tourism demand, supply and destination management organisations and policy makers) are experiencing during three COVID-19 stages (response, recovery and reset). This provides an overview of the type and scale of the COVID-19 tourism impacts and implications for tourism research.

Keywords

TourismTransformational leadershipCoronavirus disease 2019 (COVID-19)BusinessReset (finance)MarketingScale (ratio)Public relationsTourism geographyPolitical scienceGeography

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Publication Info

Year
2020
Type
article
Volume
117
Pages
312-321
Citations
2063
Access
Closed

Social Impact

Social media, news, blog, policy document mentions

Citation Metrics

2063
OpenAlex
141
Influential
1541
CrossRef

Cite This

Μαριάννα Σιγάλα (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research. Journal of Business Research , 117 , 312-321. https://doi.org/10.1016/j.jbusres.2020.06.015

Identifiers

DOI
10.1016/j.jbusres.2020.06.015
PMID
32546875
PMCID
PMC7290228

Data Quality

Data completeness: 81%