Abstract

The Technology Acceptance Model and two variations of the Theory of Planned Behavior were compared to assess which model best helps to understand usage of information technology. The models were compared using student data collected from 786 potential users of a computer resource center. Behavior data was based on monitoring 3,780 visits to the resource center over a 12-week period. Weighted least squares estimation revealed that all three models performed well in terms of fit and were roughly equivalent in terms of their ability to explain behavior. Decomposing the belief structures in the Theory of Planned Behavior provided a moderate increase in the explanation of behavioral intention. Overall, the results indicate that the decomposed Theory of Planned Behavior provides a fuller understanding of behavioral intention by focusing on the factors that are likely to influence systems use through the application of both design and implementation strategies.

Keywords

Theory of planned behaviorResource (disambiguation)Computer scienceTest (biology)Information technologyEconometricsKnowledge managementArtificial intelligenceMathematicsControl (management)

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Publication Info

Year
1995
Type
article
Volume
6
Issue
2
Pages
144-176
Citations
8570
Access
Closed

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Shirley Taylor, Peter Todd (1995). Understanding Information Technology Usage: A Test of Competing Models. Information Systems Research , 6 (2) , 144-176. https://doi.org/10.1287/isre.6.2.144

Identifiers

DOI
10.1287/isre.6.2.144