Abstract

We are in many ways just getting started on the problem of developing a set of concepts and a vocabulary for describing the quality of software and in particular its usability. Consider: easy to use, easy to learn, user friendly, productive, fun. How do these, and other terms used to describe software differ; how do they overlap? In this paper, we examine the confusion between being fun and being easy, as these terms are applied to end-user software and systems. This confusion is interesting in that we can ask how such a circumstance might have ever occurred. It is challenging in that we need to separately clarify the concepts of ease and fun, if they are to provide us any analytical leverage in understanding software quality.

Keywords

Computer scienceConfusionLeverage (statistics)UsabilitySoftwareAsk priceSet (abstract data type)VocabularyQuality (philosophy)Software qualityHuman–computer interactionSoftware engineeringSoftware developmentWorld Wide WebArtificial intelligenceProgramming language

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Publication Info

Year
1988
Type
article
Volume
19
Issue
3
Pages
21-24
Citations
140
Access
Closed

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John M. Carroll, John Thomas (1988). FUN. ACM SIGCHI Bulletin , 19 (3) , 21-24. https://doi.org/10.1145/49108.1045604

Identifiers

DOI
10.1145/49108.1045604