Abstract

The language of quality is getting rather dog-eared: all those assurances and all those apologies. Now, the Government are making the most of clinical mistakes in order to bring doctors to heel: perhaps not a very wise policy in the long term. Whatever the motives, the long-suffering public would like to have their faith in the NHS restored.

Keywords

Government (linguistics)FaithOrder (exchange)Quality (philosophy)Law and economicsPublic relationsPolitical sciencePublic administrationMedicineLawBusinessSociologyPhilosophyEpistemologyLinguisticsFinance

Affiliated Institutions

Related Publications

A PUBLIC MANAGEMENT FOR ALL SEASONS?

This article discusses: the doctrinal content of the group of ideas known as ‘new public management’(NPM); the intellectual provenance of those ideas; explanations for their app...

1991 Public Administration 9159 citations

Publication Info

Year
2000
Type
article
Volume
6
Issue
9
Pages
413-413
Citations
5932
Access
Closed

External Links

Social Impact

Altmetric
PlumX Metrics

Social media, news, blog, policy document mentions

Citation Metrics

5932
OpenAlex

Cite This

Andrew Wall (2000). Book Review. British Journal of Healthcare Management , 6 (9) , 413-413. https://doi.org/10.12968/bjhc.2000.6.9.19311

Identifiers

DOI
10.12968/bjhc.2000.6.9.19311