COVID-19 and the workplace: Implications, issues, and insights for future research and action.

Kevin M. Kniffin , Jayanth Narayanan , Frederik Anseel , Kevin M. Kniffin , Jayanth Narayanan , Frederik Anseel , John Antonakis , Susan J. Ashford , Arnold B. Bakker , Peter Bamberger , Hari Bapuji , Devasheesh P. Bhave , Virginia K. Choi , Stephanie J. Creary , Evangelia Demerouti , Francis J. Flynn , Michele J. Gelfand , Lindred L. Greer , Gary Johns , Selin Kesebir , Peter G. Klein , Sun Young Lee , Hakan Özçelik , Jennifer Louise Petriglieri , Nancy P. Rothbard , Cort W. Rudolph , Jason D. Shaw , Nina Širola , Connie R. Wanberg , Ashley V. Whillans , Michael P. Wilmot , Mark van Vugt
2020 American Psychologist 1,414 citations

Abstract

The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work organizations. This review and preview of relevant literatures focuses on (a) emergent changes in work practices (e.g., working from home, virtual teamwork) and (b) emergent changes for workers (e.g., social distancing, stress, and unemployment). In addition, potential moderating factors (demographic characteristics, individual differences, and organizational norms) are examined given the likelihood that COVID-19 will generate disparate effects. This broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work, workers, and organizations while also identifying issues for future research and insights to inform solutions. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

Keywords

GlobeWork (physics)Action (physics)Collective actionPublic relationsPsychologyTeamworkScope (computer science)DistancingCoronavirus disease 2019 (COVID-19)SociologyPolitical sciencePolitics

Related Publications

Institutions and organizations

W. Richard Scott

Institutions—the structures, practices, and meanings that define what people and organizations think, do, and aspire to—are created through process. They are “work in progress” ...

1995 Choice Reviews Online 8140 citations

Publication Info

Year
2020
Type
review
Volume
76
Issue
1
Pages
63-77
Citations
1414
Access
Closed

External Links

View on DOI.org

Social Impact

Altmetric
PlumX Metrics

Social media, news, blog, policy document mentions

Citation Metrics

1414
OpenAlex

Cite This

Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel et al. (2020). COVID-19 and the workplace: Implications, issues, and insights for future research and action.. American Psychologist , 76 (1) , 63-77. https://doi.org/10.1037/amp0000716

Identifiers

DOI
10.1037/amp0000716