Identifying categories of service innovation: A review and synthesis of the literature

Keywords

Service innovationService (business)NeglectBusinessValue (mathematics)Tertiary sector of the economyMarketingService designKnowledge managementService providerComputer sciencePsychology

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Publication Info

Year: 2016
Type: review
Volume: 69
Issue: 7
Pages: 2401-2408
Citations: 378
Access: Closed

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APA Style

                            
                                
                                    Hannah Snyder, 
                                
                                    Lars Witell, 
                                
                                    Anders Gustafsson
                                
                                et al.
                            
                            (2016). 
                            Identifying categories of service innovation: A review and synthesis of the literature. 
                            Journal of Business Research
                            , 69
                            (7)
                            , 2401-2408.
                            https://doi.org/10.1016/j.jbusres.2016.01.009
                        

Identifiers

DOI: 10.1016/j.jbusres.2016.01.009