Abstract

Dysfunctional turnover is defined here as the level that produces a divergence between the organization's optimal balance of costs associated with turnover and the costs associated with retaining employees. Under this approach, the optimal level of aggregate turnover for most organizations will be (1) greater than zero and (2) variable across organizations, contingent on particular factors influencing retention costs and quit propensities. The model presented posits that individual, organizational, and environmental attributes influence individual quit propensities of employees and, hence, expected turnover rates for the organization.

Keywords

Dysfunctional familyTurnoverEmployee retentionOrganizational effectivenessOrganizational behaviorOrganizational commitmentEconomicsMicroeconomicsBusinessPsychologyManagement

MeSH Terms

ModelsTheoreticalPersonnel ManagementPersonnel Turnover

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Publication Info

Year
1984
Type
article
Volume
9
Issue
2
Pages
331-341
Citations
348
Access
Closed

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Citation Metrics

348
OpenAlex
31
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Cite This

Michael A. Abelson, Barry D. Baysinger (1984). Optimal and Dysfunctional Turnover: Toward an Organizational Level Model. Academy of Management Review , 9 (2) , 331-341. https://doi.org/10.5465/amr.1984.4277675

Identifiers

DOI
10.5465/amr.1984.4277675
PMID
10266031

Data Quality

Data completeness: 81%